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Archive for the ‘For India, With Love!’ Category

The other day, I walked into a shop which stocks household provisions. To my utter delight, I found a brand of constipation relieving powder which I had not seen since quite a long time in Pondicherry, where I live. However, the shop owner was not amused by my decision to buy a pack. “Sir”, he cautioned, “initial results would be good, and you will end up using it regularly. But after a year, the problem will become much worse!” Well, the Good Samaritan lost a small sale, but won over a dedicated customer for life!

On the contrary, my experience in big shopping malls has been rather disheartening. The eye contact is often perfunctory. The personal touch is invariably missing. Most of the stores have some loyalty programs running, but the warmth and the courtesy extended is superficial. If I need a product exchange, the procedural complexities leave me gasping for breath. If I wish to leave behind an order for a specific product, there is a good chance I would never hear from the store again. Often, the product knowledge of sales staff is so sketchy that it leaves one wondering what professionalism in sales management is all about.

To me, the raging controversy about Government of India’s decision to allow 51 per cent FDI in multi-brand retail is meaningless. The Government appears to be over-stating the benefits of FDI in retail, whereas the Opposition is hell-bent upon projecting this as the last nail in the coffin for all the chemists, kiryana stores and sari stores in India. 

As and when Wal-Mart, IKEA and others enter India, they would face challenges of high density of population, high real estate costs, absence of parking spaces and professionally managed supply chains, poor infrastructure and a policy environment which could spring unpleasant surprises. Anyone who imagines the Indian market to be a cake walk for retail MNCs would surely be off the mark.  

As per a recent CRISIL study, reported recently in The Hindu, organized retail penetration during 2011-12 was merely 7 per cent of the $430 billion domestic retail industry. The balance was held by the Mom-and-Pop Stores. If all states in India were to allow FDI in retail, CRISIL estimate the organized retail’s share to rise to 10-15 per cent in about five years time. 

Retail majors in the developed world are struggling to keep afloat. Internet is changing the way we buy things. Smart shoppers these days browse for books and other items in stores, but finally buy them off the internet, enjoying whopping discounts. Strong backward linkages in warehousing and logistics are quietly bringing about this retail revolution.

Closer home, we find a housewife in Surat buying a mobile phone from Indiatimes and a student in Assam ordering a book on Flipkart. A family in Hyderabad plans for a bus trip to Tirupati and makes its bookings using Redbus. A businessman from Ludhiana orders shoes off Myntra and a teenager in Cochin buys a swanky new salwar kameez from Yebhi. A health-conscious housewife in Jaipur gets her supplies of Omega-3 supplements courtesy HealthKart. An executive pursuing his hobby in gardening in Nagpur seeks the support of Costco to buy a hedge trimmer. A book-worm like me in Pondicherry orders a Kindle book reader from Amazon!

In the days to come, advances in technology and wider internet connectivity will keep nibbling at the market share of nut and bolt retail. But who can resist the feel and touch of a silk sari and the whiff of fresh printed paper when browsing a book before taking a buying decision?! Organized retail may suffer much more on this account than our Mom-and-Pop stores. They offer personalized service. Door delivery is not an issue. If one is a regular customer, short-term credit is quite the norm. There are minimal exchange blues.

The trust generated in customers is a key factor which would always ensure that our  Mom-and-Pop stores shall not only survive but also flourish! In a worst case scenario, their rate of growth may get a temporary dampener, but survive they shall. After all, David did win over Goliath eons back!

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As a simple minded mango, I am surprised that so many people in India have taken offence at a recent comment where they have been referred to as “Mango People”. To all those of my countrymen who are depressed about this description of themselves, I wish to say that they could not be more wrong! Look at my achievements and traits, and you would see what I mean.

There are well-known reasons as to why I am referred to as the King of Fruits. Since times unknown, I have been serving the mankind with utmost sincerity. I have provided a sumptuous and fulfilling diet to the homo-sapiens since times unknown.  Let people just imagine me, and their taste buds start tingling.

My health benefits are well-known. Besides a heady mix of sugar, fibers and anti-oxidants, I provide a ready supply of vitamins and minerals. Admittedly, diabetics refrain from eating me. When these hapless guys see folks around them relishing me, smacking their lips and licking their fingers in gay abandon – without any pangs of guilt whatsoever, they merely twiddle their thumbs, give me a wistful look, sigh and resign themselves to their fate.  

I have a definite role towards India doing well in all the Olympic and other shooting competitions for quite some time now. Since childhood, unable to resist the temptation of enjoying my unique taste, kids start practicing by throwing well-aimed stones at me. Young ladies in particular are very fond of me, and eagerly await my blooming season to begin, so as to be able to feast on me even when I am in a raw condition.

Housewives who have to feed a bevy of hungry family members day after day convert me into delicious pickles which are lapped up with utmost glee by all members as well as guests and visitors. The ladies who are in the family way make sure they have a ready supply of mine so they might give birth to healthier and contented babies who actually look forward to being born early, so as to be able to have the unique experience of tasting me. Several movies – from Bollywood and elsewhere – have famous songs to cover this aspect of my personality.

Other than my contribution to human well-being, sports, procreation, family bonding and entertainment, I have brought laurels to India by being recognized under the Intellectual Property regime. Several of my species have won recognition by getting a Geographical Indication registered in their favor. Junagadh Kesar from Gujarat, Malihabadi Dussehri from UP, Banginapali from Andhra Pradesh, Appemidi from Karnataka and Lakshman Bhog, Himsagar and Fazli from West Bengal already enjoy this honor.

If there is someone who deserves to be awarded a Bharat Ratna for promoting regional integration and religious harmony, it is me. While lending my edibility charms to people who profess different faiths, I do not discriminate. People of all faiths, gender, nationality, caste, creed, income levels and professions relish me and attain exquisite taste bud bliss.

In South Africa, an airline is named after me. There are fashion houses selling exquisite apparel under my brand name. Not to be left behind, musicians have formed bands with my name. A TV serial named after me has been immensely successful.

Having won global recognition, I am all the more happy that I have recently won the best accolade I could think of; I have been equated with the general public of India, this great country of ours!

India has great people, possessing unique qualities. Centuries of spiritual grooming and meditative practices have left them very docile, adjusting and compromising. For any failure in life, they have a ready philosophical explanation. In the face of grave deficiencies in public services, they have learnt to suffer in silence. If asked to queue up for essential commodities and facilities, they do not revolt. Thanks to runaway inflation, they face a continuous erosion of their saving potential; they bear such challenges with a sense of detachment and fortitude. When they experience a torrent of scams tumbling out of the closets of our politicians and administrators at a frequency which could put trains of Switzerland to shame, they do not complain. Instead, they just continue with their daily struggle to eke out a living.

I am delighted that finally I too have a role – howsoever modest – in ensuring the greatness of the people of our country. This is a belated recognition that the greatness of Indians lies in their ordinariness; in current parlance, in their “mango-ness”!   For all the Indians, it is a time to rejoice!

I wish to convey a big Thank You to those who have chosen to refer to ordinary people as “Mango People”. May their tribe increase!

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Dear Aamir ji,

As a person front-ending the ‘Satyamev Jayate’ show, you are truly making a change in the way we think and react to situations. Allow me to repeat a comment from one of your famous movies: ‘Jahaan-panah, tussi great ho…!’.

Our Sundays would never be the same again. After a sumptuous breakfast, we had got used to becoming couch potatoes, settling down in front of our TV sets. Like ‘Ramayan’ and ‘Mahabharat’ in the past, ‘Satyamev Jayate’ had got us used to a new prime time on TV!

 Each episode brought into our drawing rooms real issues we were aware of but had never thought of in detail. We have all built a cocoon around us. Safe in our self-created comfort zones, we believe that the problems we are aware of need to be addressed by someone else.

Well, here was a show that made us sit up and think. Harsh reality came knocking at our emotionally impregnable doors every Sunday. If we ever entertained self-congratulatory thoughts of India becoming a super power in the days to come, we learnt the sober reality of the long way we are yet to go to be able to make it.

Bringing about a change is not easy, whether at the individual level or at the societal level. By washing our own dirty linen in public, we at least made a beginning – by showing the courage to admit that problems exist, and by beginning to discuss these. The brains behind ‘Satyamev Jayate’ deserve kudos for this.

Right from female foeticide and sexual abuse of children to domestic violence and water and food pollution – you name it, and ‘Satyamev Jayate’ had touched upon it. Each issue was well researched and well presented. Each one covered unique success stories, where an alternative approach had been tried, with a positive outcome.

The marketing as well as the structuring of the show was smart. Its handling was such as to skirt current controversies. The protest by Medical Council of India did not rub off on the show’s image; it only lowered the public image of that august body further. There was no attempt to denigrate the government in power. The amount of financial support it has generated goes on to show the immense connect it built up with the audience. Surely, a great attempt at social activism, using the media’s potency in a positive manner.

One way to compliment the ‘Satyamev Jayate’ team is to ensure that we, the citizens, become vigilant on these issues. In our personal lives, we can abhor the derogatory practices we have witnessed on the small screen, week after week. In our social circles, we can try to discuss these issues, thereby spreading the awareness about the ill effects of such practices. A small beginning would then get made.

For those who are already yearning for more of the same stuff, it is perhaps time to ponder over important areas which never got discussed so far. In other words, if the show were to make a comeback, what are the burning issues it can cover? Permit me to make a few suggestions.

  • WORLD CLASS QUALITY: As a country which is poised to overtake Japan as the third largest economy of the world, how many globally acceptable products/brands do we make?

  • DELIVERY OF PUBLIC SERVICES: How can India rapidly apply technological innovations to improve the delivery of public services to its people? Whether it is getting a ration card made or receiving a LPG refill, a death certificate to be obtained or a FIR to be registered, mundane tasks make life rather complicated. Just like an Aadhar initiative shows, there is a tremendous scope of improvement.

  • MAKING OUR EDUCATION SYSTEM DEPENDENT ON REAL LEARNING AND NOT ON MEMORY: The current generation has failed to design and roll out a futuristic education system. This issue needs to be addressed on priority, so India’s human capital development no longer remains sub-optimal.

  • ENCASHING OUR DEMOGRAPHIC DIVIDEND: How can India better leverage its demographic dividend by rolling out an ambitious skill development programme, so our graduates really graduate and our researchers really search for innovative and sustainable solutions to our unique problems. How do we generate leaders for tomorrow?

  • BALANCING INDUSTRIAL GROWTH vis-a-vis ITS ENVIRONMENTAL IMPACT: How can we balance our environment protection goals with our need to expand our industrial base? With rising incomes and aspirations, the consumption base will continue to expand. Can we look for sustainable solutions?

  • GIVING UP OUR OWN ATTITUDE OF ‘CHALTA HAI’: Administrators in any field – public or private – complain (and justifiably so) that 90% of their time is spent in ‘following up’ things. This attitude, once commented upon by Mr. J. R. D. Tata himself, is at the core of many of our problems. Consider the following:

    1. We can build super highways, but how do we improve our driving skills and the courtesy we show to others on the road.

    2. During an agitation, where is the need to burn and destroy our buses, trains, hospitals and schools, created out of our own hard-earned money?

    3. Why does our sense of cleanliness remain confined to our homes and does not extend to public places?

        We, the people of India, need to take ourselves – and our roles – more seriously! The ‘Chalta hai’ attitude will not do!!

I am delighted to know that the SMJ team is already planning the next phase of the series. Some of these areas may interest them.

 Jahaan-panah, we wait for you to come back!

 With loads of admiration and love,

Ashok Bhatia,

Puducherry, India.

(akb_usha@rediffmail.com)

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Oh, what a relief it is…to be able to leave a body behind, and to wait for a new one! Freedom from bondage, at last!

I just finished a rather fulfilling life. I write this to convey my deep gratitude to the Divine for giving me this opportunity. Now, I aspire to be allotted a brand new body, so I may fulfil the rest of my desires as well.

In the past 48 years or so, I had my destined quota of joys and sorrows. I relished a wide variety of sweets and savouries. Right from the famous pedas of Mathura to sandes of Bengal and from kulfi of Amritsar to payasam of Tamil Nadu, I have relished them all. Delhi’s famous kulche-chhole were always a favourite, and so were Indore’s pohe-jalebi and maava-baati. Mumbai’s vada-pav and Agra’s aloo-ki-tikki are not easily forgotten either.

The body which I tried to assist for so many years is now inching close to 60 years of age. I vaguely remember having made my appearance when it was just about 12 years of age. I had an exciting youth, when I bit and cut into all kinds of foods the body was partaking then. For the first 35 years, I enjoyed biting into sumptuous vegetarian as well as non-vegetarian dishes. Subsequently, with a focus on purely vegetarian fare, life became easier; the body gave up treating its stomach as a burial ground for all kinds of dead life forms.

I was one of the lower front teeth in the body. A dentist would typically refer to me as an ‘incisor’ tooth. The problem was that the upper front teeth did not like me at all. They kept hitting at me at all times. First, the jaw alignment was not right. Second, the person had an ‘A’ type personality. With a high level of anxiety in the system, he was often gnashing his teeth. Not surprisingly, he was diabetic and hypertensive. To add insult to injury, there was a strong addiction to tea.

Well, the result was that I lost my precious enamel and lustre pretty soon. My roots started getting exposed by the time the body was 55 years of age. Serious attempt was made to protect me by wearing various kinds of contraptions. However, time took its toll and finally I got so loose as to cause lot of discomfort to the body. Chewing became a difficult exercise. This resulted in digestive disorders. Through all this, I kept up a brave face and supported the body as long as I could.

Blissfully, my end came two weeks back, at a moment when the body was enjoying a delicious swiss chocolate, that too in the shadow of the Alps. I ensured that my parting with this body was sweet, harmonious and peaceful.

Much has been said about the painful experience of reclining in a dentist’s chair. However, I was lucky. Eventually, I had found a very compassionate and caring dentist. I shall be missing my visits to her clinic, which always had soft music playing in the background.

I know that my colleagues would be missing me by now. Even before I could come loose, another traumatized colleague of mine had gone underground; it still remains embedded in the gums. So, only 30 of them are now left behind. The front ones are already shaking in their foundations. I guess the body will get used to this new experience pretty soon, depending on the canines, pre-molars and molars to make the food digestible.

My gratitude is also due to the body assigned to me. It looked after my nourishment and hygienic needs rather well. I wish it well for as long as it lasts. If only it were to learn to smile more often, it would be happy to see its resemblance to the Bollywood legend, Dev Anand, who also had a front tooth missing!

Howsoever painful, it is not easy to let go of even a diseased part. I know how difficult it is for people to let go of their old habits, their fragile egos or their worldly possessions. Alas, a mere tooth like me is easily dispensable!

Just like me, there are diseased teeth in my country and in my society as well. There are rotten practices, evil thoughts and unpatriotic designs. There is inequality, corruption and mismanagement of resources. These are holding back my countrymen from enjoying prosperity and happiness.

On the upcoming occasion of India’s 65th Independence Day, I wish there are caring dentists who can either cure these ills or simply ‘extract’ the diseased aspects of our living.

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To all those hapless salaried persons who have crossed the age of 50 and are biting their nails trying to figure out how to manage their finances post-retirement, I would say – quit your job now!

Now, don’t get me wrong. I know that you are not a billionaire with tons of the green stuff lying in some Swiss bank account; nor were you born with a silver spoon in your mouth. You have come up the hard way in your life, based on merit and networking. After discharging your obligations towards parents and children, you have somehow managed to create a modest corpus. Inflation and cost of living has eroded your economic self-confidence. You are obviously concerned as to how to maintain a decent standard of living once you are given the heave-ho at your retirement age.

Well, not to worry. Given the virtual a-la-carte of numerous schemes the government has on offer, all you need to do is to relax and look forward to a peaceful retirement which would be well provided for.

Let us look at the food scenario. Thanks to the generosity of the government as well as that of political parties who play a round-robin every five years, sitting at home, you can get substantial quantity of rice and sugar to enable your wife to continue honing her culinary skills for all times to come. To top all this, our benevolent government is already working on The Right to Food Bill. Once implemented, the onus of worrying about your next meal will be on the government, not on you. In due course, as political parties come to power by rotation, the definition of food itself may get expanded to include your favorite chocolates and free coupons for a black forest pastry at the nearby fast food joint.

You also need some cash to spare for your clothing and other requirements. Here is the solution. If you enroll yourself as a worker under the MGNREGA, at the end of each day, you will bring home a tax-free amount of Rs. 155. So, by working for the guaranteed 100 days in a year, you will rake in at least Rs. 15,500, tax-free. Since the Planning Commission has already decided that you can eke out a living for as little as Rs. 32 per day, you would be free to spend your annual savings of Rs. 3,820 the way you like.

Moreover, as time passes by, the MGNREGA wages will continue to get revised upwards. Unlike your corporate working days when you had to either crack impossible targets or beg a slimy boss for getting a miserly annual increment, the government’s flagship scheme will make an annual increment happen automatically!

How about entertainment and other needs? To enable you to easily forget the hardships of queuing up at any public facility, the government has already provided you with a color TV set. Also, who spends on bicycles, saris, grinders, fans, washing machines, laptops and tablets these days? You just wait for the next elections, vote for the party which is offering a gizmo you do not own, and your patience would be well rewarded.

To run the gadgets you get, where is the power, you ask. First of all, get this right – the lesser these gadgets are put to work, the longer they would last. Also, absence of power is a blessing indeed. Follow the old age dictum – early to bed, early to rise, and be healthy, wealthy and wise. The government expects you to remain physically fit; hence, frequent power cuts. In the absence of power, you watch less TV and therefore communicate better with other family members. Then there is the added perk of having candle light dinners with your loved ones!

If you are worried about your health, help is round the corner. There are government dispensaries and hospitals where you can find state of the art equipment, eagerly waiting to diagnose whatever disease you suspect you suffer from. Fine, there is a risk that the doctors or the staff may be on a strike, but surely you can go the next day, now that you no longer report to a boss who is fed up of your excuses of reaching the office late. Sure enough, by the time you have survived the serpentine queues at all counters, you would be fit enough to fight a war!

Education is on your mind? Well, the RTE Act is there to help you. Also, to encourage enrolment, you have a noon meal scheme. Students also get footwear, stationery and school bags! To compensate for the woefully inadequate public transport system, they also get bicycles!! Given the dismal scenario in road development projects, some political mandarins could soon be initiating schemes offering Nano cars at highly subsidized rates to all students who wish to pursue higher studies.

With so much on offer from the government, why do you have to undergo the trauma of making and attending inane power point presentations? Where is the need to sit through utterly boring and endless meetings backed by a steady inflow of caffeine into the system? Or, facing the annual corporate ritual called appraisal and undergoing the trauma of wondering if you are getting the next promotion?

Chuck the drudgery of corporate life, I say. Be done with those deadlines, KRAs and ulcers which are the perks of a manager’s life. Look forward to enjoying your post-retirement days. Rather than cursing politicians of all hues, appreciate the highly benevolent scenario created in India by now. There is really no need for you to work any longer!

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Standing by the side of my car, I was feeling quite frustrated. Here I was, rushing to a music concert in Chennai, with family in tow. We had started from Pondicherry well within time. The plan was to cruise through Chennai’s traffic infested roads before the evening rush hour kicked in, have a snack or two at our favorite joint and then troop in to the hall and settle down to an evening of soulful ghazals, to be rendered by an artiste of national repute. But our car was not possibly enthused by the idea. It had revolted in the middle of the highway, with no help in sight. For close to half an hour, we kept signaling to the vehicles whizzing past us to render some help, but to no avail.
Eventually, a skinny guy on a mud splattered moped stopped and asked us what the trouble was. He gave my son a lift to a workshop about three kilometers away. He then came back, with a mechanic in tow, on his shining bike, complete with a tool box and accessories. Within an hour, after a defective part had been replaced, we were off to our rendezvous with fine arts, our hearts full of gratitude to the Good Samaritan. We missed the snacks but arrived in time for the performance.
In today’s internet savvy world, life has become fast paced. There is a virtual disconnect between the real world and the virtual world. Fortunately, Bharat still lives on! Its age old values of athithi devo bhava still persist!!
I fondly recollect the earlier days, when a Bajaj Priya scooter was always there to serve the family’s needs. We were then located at Chandigarh. Often, wife and I would undertake a short trip to some nearby place, like Pinjore, Nahan, Kasauli, Shimla, Ludhinana, Jalandhar and Amritsar etc. It was a pleasure to feel the wind in our faces. The lush green farms rushing past the road were always in a welcoming mode. During winters, farms growing mustard turned a bright yellow and the rhythmic sound of a tube-well operating in the fields got mingled with that of the birds happily chirping along.
If we had to stay somewhere for the night, there was no issue at all. All we had to do was to enter a village at dusk time. We would invariably be welcomed with open arms into homes of perfect strangers. The hosts would not only feed us well but also insist upon our staying the night. We could only leave the next morning, and that too only after a hearty breakfast of yummy paronthas and a big glass of lassi to boot. We always carried back heart -warming tales of hospitality.
On one such trip to Nahan, our scooter had a puncture in the middle of nowhere. We realized that even the stepney did not have enough air, and we were truly grounded in our isolated glory. We locked the scooter, left it on the road side, and walked up to the nearest village, a small sleepy hamlet of about 20 odd families. We were directed to the house of the Sarpanch, the village headman, who alone had a scooter in that area. It turned out that he also owned a Bajaj Priya scooter! After offering us a warm glass of fresh cow’s milk, the Sarpanch insisted that we take his stepney and continue our journey. He advised us to give our stepney for repair to the sole mechanic in the area in a small town about 20 kms down the road, in the direction which we were taking. On our way back from Nahan, we could pick up our repaired stepney, and return the borrowed one to the Sarpanch on our way back to Chandigarh!
We were astounded to see the faith and trust the Sarpanch reposed in us. On his insistence, we took his advice and proceeded to Nahan. We had a nice quiet time there, soaking in the pristine beauty of nature sitting by the side of the lake in the centre of the town. In the evening, when we came back to return the borrowed stepney, we were treated with another glass of milk before being allowed to leave. The Sarpanch himself was not at home at the time, so we conveyed our profuse thanks to the family, and left with deep emotions tugging at our heart strings.
Similarly, in villages of Tamil Nadu, Karnataka and Kerala, we have had very pleasant experiences. Whatever food the family was having, we were invariably offered a share of it. Despite a language barrier, communication was never a problem. We were offered all assistance to happily continue our journey through the countryside.
We from the city believe ourselves to be cultured and educated. But the learning we have had from those living in our villages has taught us many values in life. On the physical plane of our existence, those living in villages are our food providers. On the psychological plane, their ability to welcome and trust perfect strangers to their homes and hearth, their eagerness to help strangers in distress and the sheer warmth of their hospitality is noteworthy and something to emulate.
Life is relatively simpler in the villages, and one lives in the lap of nature. May be, that is how they cultivate better values to live life by. But it would not be wrong to say that our age old traditional values are still being preserved in our villages. These are what “India” can re-learn from “Bharat”!

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During the course of the last decade, Indians appeared to have regained some of their pride and self-confidence as a nation which is the culmination of a 5,000 years old civilization steeped in values of tolerance, openness and adaptability. Right from the evolution of Zero to the genius of Ramanujam, from the profound concepts enumerated in the Vedas to the spiritual wisdom expounded by the likes of Swami Vivekananda and Shri Aurobindo, from the literary depth of Sage Vyasa to the artistic achievements of Gurudev Rabindranath Tagore, from the invincible arrows of Lord Rama to today’s Brahmos missiles, from the evocative poetry penned by Kalidasa to the genius of Satyajit Ray – our repertoire as a nation is pretty rich.  

There is absolutely no harm in enjoying the limelight and speaking high of our true strengths. If the world looks upon us for spiritual wisdom, we have an inexhaustible supply of it. If we offer a unique marketing opportunity of this century to the world at large, we might as well bask in the glory of the moment, derive maximum advantage of it and be better prepared to delight our customers.

But the risk is that of becoming complacent and leading ourselves into a lull, which could well boomerang and lead us into a phase of decadence. The need of the hour is to be objective about ourselves, plan our affairs accordingly and set our house in order.

The World Bank ranks India at the bottom of its list of countries in terms of ease of doing business. We can count on our finger tips the number of home-grown brands that have emerged out of India in the last sixty years or so. Admittedly, there are marketing innovations and truly home-grown solutions, but these are the exception and not the rule.

It is an open secret that as many as 70 percent of our so-called educated youth are not employable. Our prestigious management institutes continue aping management models adapted from the west. The wisdom contained in the words of our seers – like Chanakya, Tiruvalluvar and Mahatma Gandhi, to name a few – is equally applicable to the area of management. But it remains a neglected domain the time for which is yet to come.

Our cities are bursting at the seams. In terms of creation of fresh infrastructure, we not only lack vision and resources but also the will to implement schemes which could make them truly world-class. Garbage segregation at source, its effective treatment and handling remains a distant dream.

If we host a sports extravaganza of an international stature, thereby investing in our civic infrastructure, our corrupt ministers and babus ensure that their pockets get thickly lined up. Corruption is on everyone’s mind these days, so the lesser we talk about it, the better it might be. Gone are the days when a Minister would resign owning moral responsibility for a lapse in the area of his concern. The norm today is to cling on to one’s seat until one is proved guilty and is literally hounded out of office.

Our railways rarely run on time. There is not even a single railway station which can be called world-class. In place of Bullet trains, we boast of many Rajdhanis and Durontos. However, the sight of people defecating in the open on the side of our railway tracks is a very sobering one. Barring a few Metros that we have to show, public transport is in a shambles.

On the farm front, the long-term perspective is rather grim. Thousands of farmers have committed suicide. But we have still not woken up to the reality that the Green Revolution essentially favored rice and wheat, neglecting healthier millets, jowar and bajra. Ground water tables have plummeted all across, and our dependence on the south-west monsoon continues unabated.

At the end of the food chain, we now have an epidemic of sorts in place, with an exponential increase in lifestyle diseases like diabetes, hypertension and cardiac complications. With rising levels of affluence, incorrect eating habits and unhealthy life styles have become the norm; this alone threatens to retard our progress on the economic front.

As a country which aspires to make it to the top league in the decades to come, what we need to gift to ourselves is a vision and a will power. The government, the political class, the business houses and the society at large – all need to put their heads together and work towards achieving perfection in their respective fields. Being satisfied with the second or the third best would no longer do!

It is said that Mr. R. M. Lala, an editor, writer and publisher of repute, once commented to Mr. J. R. D. Tata that the latter believed in excellence. The great man is said to have retorted thus: “Not excellence. Perfection. You aim for perfection, you will attain excellence. If you aim for excellence, you will go lower.”

Rabindranath Tagore, in his Gitanjali, captures the same concept thus: “Where tireless striving stretches its arms towards perfection”. Even though “perfection” may not be attainable in reality, what matters is the “tireless striving”, which could well prove to be a reward in itself. “Perfection”, like happiness, need not be a station one arrives at, but a mode of travel, making the journey worthwhile.

As a country, we have a lot of positive developments and accomplishments to claim credit for. We now have an opportunity to build on the same by stretching our capabilities and by managing our limitations, with a clear vision to succeed in our mission. Our basic struggle is attitudinal – to adopt a Culture of Perfection and to give up the Culture of Mediocrity. Our collective chalta hai attitude is passé.

On the occasion of the upcoming Independence Day, let us rededicate ourselves to shun mediocrity. Let us demand perfection from ourselves and from those around us in all spheres of our lives.

 

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Gone are the days when India used to have illustrious intellectuals leading it from the front, shaping public opinion and carrying the masses with their line of thought. The stature of our leaders – whether spiritual or political – like Swami Vivekananda, Mahatma Gandhi, Jawaharlal Nehru and Sardar Patel, had left a deep impression on the public psyche. But the effect seems to have got completely obliterated from our collective conscience and memory.

It was Dr. Sarvapalli Radhakrishnan who had once coined the phrase “Crisis of Character”. As a common citizen of India, I think this is what we are facing today. Probity in public life is at its ebb. There is a vacuum at the top. On issues of corruption, we are not being proactive. Instead, we appear to be reacting to self proclaimed public activists and godmen. The last example of high standards in public life was possibly witnessed by us in 2004, when the President of the largest political party in India declared her intention of not assuming executive power. Today, we are a mute witness to a hapless Government conceding the demands put across by a section of the society, thereby compromising the fundamental principles on which our Constitution is based.

The root cause of some activists trying to usurp executive powers is the widespread public disenchantment with the lowering standards in public life. What is necessary at this juncture is the statesmanship of our top political leaders, including those who do not occupy the treasury benches. The opposition parties need not gloat over the recent turn of events – they would do well to set their own house in order and provide constructive support to the Government to clean up the mess.

Some basic steps which the powers-that-are may consider taking may sound utopic but make eminent sense.

Major political parties can come together and voluntarily declare their sources of donations and their expenditure pattern from 2011-12 onwards. Admittedly, there would be red faces all over in the short run, but a basic cleansing of the system will begin in right earnest.

Political parties would also do well to treat themselves like publically listed companies, thereby bringing them at par with private businesses, declaring their financial and corporate affairs to the Ministry of Corporate Affairs year after year.

Top political and business class can declare the assets and bank accounts held by them abroad, thereby giving a clear signal that probity in public life is a desirable trait. Even if a few selected top honchos take this initiative, the message will percolate down to the rank and file and bring in better transparency in our affairs.

The offer of the Swiss government to share information on the tax deducted on interest earned on deposits held in their banks must be purposed vigorously, thereby leading to realistic estimates of the money stashed abroad. Strictures against trading with countries which act as tax havens should get expedited.

Electoral reforms, specifically linked to disqualifying political aspirants who have criminal cases pending against them, are the need of the hour. So are judicial reforms, on which we only hear some lip service once in a while, but no concrete action on the ground in terms of fast tracking the disposal of cases.

By sending out an unambiguous message to the Indian public as also the world at large, the leadership today can ensure that our developmental plans gain momentum, we rekindle the interest in India as a favorite investment destination and we move towards a growth which is more inclusive in nature.

Would the political class rise to the occasion and seize this historic opportunity? Does it have the will to bring in radical changes in the way run this country and our lives?

Let us clean up the mess our individual and collective greed has led us into. Gurudev Rabindranath Tagore had exhorted us to hold our heads held high and having a mind without fear. Let us practice it. Let us demonstrate to the world that ours is a unique democracy, based on a spiritual paradigm which is millennia old. Let us rediscover ourselves and restore our national pride.

 

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