Feeds:
Posts
Comments

Posts Tagged ‘Management’

There is a widespread perception that the larger the business, the broader and deeper its adherence to values and ethics. In other words, enterprises which happen to be either in the small scale or in the tiny sector could ill afford a luxury of this kind!

Many CEOs believe values and ethics can wait until a business is financially strong. In other words, the weaker ones, which are in a struggling phase, can’t afford the luxury. This approach risks embedding bad habits deeply into the company’s culture, making change difficult. Like a tiger’s stripes, these habits are hard to shake off.

True values stem from the inner conviction of leaders, not from a company’s size or profits—and often, strong values lead to better success.

Let us relook at the case of Infosys. Since its inception, the founders are known to have resisted the temptation of paying ‘speed money’ to get things moving faster on the bureaucratic front. Its annual revenue reached US$100 million in 1999, US$1 billion in 2004, US$10 billion in 2017 and US$ 19.3 billion in 2024. The company was formed in 1981, but even as late as 2011, T.V. Mohandas Pai had alleged that his company was asked to pay bribes by government officials to clear projects, which it refused to do.

(The text is an edited excerpt from my latest book ‘Bhagavad Gita and Corporate Dharma’.)

Related Posts

Read Full Post »

Vision and mission statements of corporates adorn their walls and can be readily copied. However, the value system of an organisation is not something which can be copied very easily. It permeates the entire organisation—its hierarchy and its various divisions or departments. It rubs off on most of its employees. Even service providers and supporting manufacturers get tuned to the same frequency. It would perhaps not be wrong to say that values are to an organisation what the soul is to a physical body. Businesses which thrive over a long period of time and achieve sustainable commercial success would invariably be found to have sound values at the core of their operations.

Manifestation of Values

Small things reflect the values being followed—whether nephews and nieces of the top person are getting freely hired to do jobs they are not competent at, whether spaces in the car parking lot are allotted hierarchy-wise or are based on a first-come first-served basis, whether the corner office has high sound proof walls all around or is open to all to signify transparency, whether the boss is entitled to charge the company for her spouse accompanying her on a business trip, whether office stationery items get whisked off to executives’ households for use by their kids, or whether the use of cell phones or social media platforms is viewed with a sense of benign resignation by a hapless human resources honcho.  

It is the leader who sets the tone. Those down the ladder fall in line.

Values Defy Death

Products and organisations have life cycles of their own, just like the human body is prone to many changes—birth, existence, growth, decay, disease, and death. But values outlive these perils of life; somewhat akin to the Self, our inner core, which the Gita holds to be eternal and deathless.

अविनाशि तु तद्विद्धि येन सर्वमिदं ततम्
विनाशमव्ययस्यास्य कश्चित्कर्तुमर्हति 2.17

That which pervades the entire body, know it to be indestructible. No one can cause the destruction of the imperishable soul.

(The text is an edited excerpt from my latest book ‘Bhagavad Gita and Corporate Dharma’.)

Related Posts

Read Full Post »

Which are the things that have a longer shelf life, one may well ask. One’s value system. One’s character. What one places one’s faith in. One’s attitude towards life in general. One’s capacity to be able to handle the rough and tumble of a management career. One’s ability to make decisions based not only on big data analytics but also on intuition.

These are the kinds of things that build the resilience of individual managers and organisations to face macroeconomic shocks and market uncertainties with aplomb. Over time, the harsh slings and arrows of a career find it difficult to chip away at one’s innate qualities. Once this core is managed well, external things fall in place most of the time. One’s responses to people and circumstances become more refined, thereby improving one’s managerial effectiveness. One’s personal brand equity acquires a better sheen.

The Bhagavad Gita highlights the importance of faith in our lives and the latent way it provides a compass that determines the direction of our efforts.

सत्त्वानुरूपा सर्वस्य श्रद्धा भवति भारत
श्रद्धामयोऽयं पुरुषो यो यच्छ्रद्ध: एव : 17.3

The faith of all humans conforms to the nature of their mind. All people possess faith, and whatever the nature of their faith, that is verily what they are.

This explains why many businesses end up merely being ‘businesses’, whereas some make the cut as ‘industrialists’, trying to give back to society in whichever way they can.

(I believe that businesses whose collective faith is sattvic in nature end up being industrialists!)   

The Tata Group: Good Thoughts, Good Words and Good Deeds

Consider the case of the house of Tatas. The group can rightfully boast of a value system which goes back more than 158 years.

(Detailed examples follow in the book.)

(The text is an edited excerpt from my latest book ‘Bhagavad Gita and Corporate Dharma’.)

Related Posts

Read Full Post »

If Marie Curie had decided to become a human-resource professional at some point of time in her illustrious career, she would surely have had something to say about the half-life of so many things: interpersonal relationships, joys and sorrows, promotions, increments, awards and other recognitions which come one’s way all the time. Even insults, abuses, and rebukes hurled at managers by their bosses, whether in private or in public, would have been held to be things which have a rather short half-life.

This is what the Gita has to say on the nature of material things:

मात्रास्पर्शास्तु कौन्तेय शीतोष्णसुखदु:खदा:
आगमापायिनोऽनित्यास्तांस्तितिक्षस्व भारत 2.14

O son of Kunti, contacts (of the senses) with (their)  objects, giving rise to (the experience of) cold and heat, pleasure, and pain, are transient and they come and go. Bear them, O Bharata (without being disturbed).

If everything in the material world is of a transient nature, one might as well ask as to what is eternal, or at the least, longer-lasting, when compared to the kind of small stuff we touched upon here.

In the book, we go on to discuss the importance of values followed by organisations and the very purpose of business. If one looks at business entities that have been alive and kicking for a very long time, and have a shimmering brand equity to boot, one realises that these are indeed the considerations which are not of a transient nature.

(The text is an edited excerpt from my latest book ‘Bhagavad Gita and Corporate Dharma’. Visual courtesy the World Wide Web.)

Related Posts

Read Full Post »

Raj Yoga is not a term that the scripture uses explicitly. But throughout the narrative, one finds this to be the underlying current of thought. It elaborates upon the way business leaders and CEOs need to conduct themselves. It nudges them towards the overall goal of doing the right things the right way, keeping the overall good in mind. It highlights the need for a person to strive for spiritual progress and indulge in such practices as meditation and the study of scriptures to realise the ultimate reality of the self within each one of us. It helps one attain a state of perfect harmony where all distinctions and contradictions disappear.

In Chapter 9, Gita cautions us to abhor blind faith, thereby telling us to avoid sycophancy at all costs. Moreover, in real life, we see that religion, particularly the ritualistic version of it, often tends to divide humanity and leads to conflicts. Spirituality, on the other hand, has the potential to unite us.

CEOs who take this path and evolve to ‘a state of self-actualisation’, to borrow a term from Maslow’s ‘Hierarchy of Needs’, would tend to take a holistic view of the operations and people under their control, thereby working for the good of all stakeholders. We may call them ‘leaders steeped in a higher state of consciousness,’ worried as much about the results of the next quarter as about the ESG impact of their businesses.

Gita presents the concept of Raj Yoga as an approach to self-perfection and extolls it as a royal secret!

राजविद्या राजगुह्यं पवित्रमिदमुत्तमम् ।
प्रत्यक्षावगमं धर्म्यं सुसुखं कर्तुमव्ययम् ॥ 9.2॥

This is the king of knowledge, the king of secrets, supremely holy, the best, directly experienced, righteous, easy to practise and imperishable.

(An excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma’)

Related Posts

Read Full Post »

One of the basic concepts enunciated by Krishna in the Bhagavad Gita is that of the everlasting nature of the soul.

The concept of a soul now finds a resonance even in modern management literature. In his book The 8th Habit, Stephen R. Covey urges professionals to pay heed to their ‘inner voice’. While proposing the whole person paradigm, he speaks of the four dimensions of a person—spirit, body, heart and mind.

Peter Drucker, the renowned management expert, says that:

The individual needs the return to spiritual values, for he can survive in the present human situation only by reaffirming that man is not just a biological and psychological being but also a spiritual being, that is creature, and existing for the purposes of his Creator and subject to Him.

This stream of knowledge is said to be close to 5,500 years old. However, time has not robbed it of its relevance as it gives us clear tips on controlling our minds and thoughts, reining in our senses, transcending our queen-size egos, striving to achieve perfection in whatever we do, practising equanimity, and cultivating a habit of introspection and meditation. Ultimately, it is about living a happier and healthier life.

PS: In the Bhagavad Gita, the concept of a soul leads us to the idea of reincarnation, which, in turn, prompts us to the Karma Theory.

(Most of this note is an excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma’)

Related Post

Read Full Post »

Those who aspire to occupy a C-suite keep an ear to the ground. But the real fun begins when they end up occupying one. Soon, they realise the perils of trying to swim in the Zambezi River on the Dark Continent. To their utter horror, they discover that mixed-bathing practices are in vogue and that their dip is being shared by a couple of young crocodiles. What leaves them literally cold in the feet are the penetrating and unfriendly eyes of some of the crocodiles swimming alongside, who take a jaundiced view of their habitat being infested with a juicy specimen of the tribe of Homo sapiens. Quite a few others are gleeful, drooling over a good source of their daily vitamins.

These crocodiles might as well be representing the kind of challenges C-suite occupants typically face—business goals, quarterly guidelines, macroeconomic shocks, dark clouds of wars and geopolitical tensions, pandemics, investor pressure, ethical dilemmas, redesigning business processes given newer frontiers of technology opening up, the advent of retaining high octane performers, compliances of all kinds, burnouts, employee morale, to cite only a few.

Business Leaders of the Future and Compassionate Capitalism

Enlightened businesses have invariably used a judicious mix of commercial and spiritual tenets to run their operations. Many of our Indian business leaders— J.R.D. Tata, Ardeshir Godrej, Verghese Kurien and R.K. Talwar, to name only a few—have guided their businesses thus. The last two, famous for the ‘milk revolution’ and the growth of the State Bank of India, respectively, have spoken of the influence of the Bhagavad Gita on their actions.

(An excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma.’)

For orders from within India

For orders from outside India

Read Full Post »

The Bhagavad Gita touches upon this facet of our professional and personal lives as follows:

कर्मणैव हि संसिद्धिमास्थिता जनकादय: |
लोकसंग्रहमेवापि सम्पश्यन्कर्तुमर्हसि || 3.20||

By action only, indeed, Janaka and others gained perfection. Moreover, even looking to the welfare of the world, you should perform action.

We could interpret the term ‘welfare of the world’ in different ways. Sustainability and care for the environment and for local communities is one way. Running operations without being prejudiced about caste, colour, sex, or creed could be another way. Ensuring that the package disparity between different levels in the organisation is kept in check is yet another way. Living by setting good examples for others is one more way.

Dr Verghese Kurien, the person responsible for the White Revolution of India, lived a life which did not involve giving up worldly pleasures; yet, he practised a philosophy of ‘living for others.’ In his biography, he states that:

…but if you work for others, there is a deeper sense of fulfilment, and if things are handled well, the money too is more than adequate.

As stated by Dr Kurien, actions which benefit others lead to happiness within.

(An excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma.’)

Related Posts

For orders from within India

For orders from outside India

Read Full Post »


To run a business well, wily jackals and cobras are required; but so are friendly giraffes, elephants and tortoises.

In the days to come, conscious managements would do well to assign the role of conscience keepers to any competent and willing full-time director on the board who would help to keep the business afloat without running into a collision with massive icebergs of targets which involve a hidden mass of compromise on core values and ethics. A culture of encouraging dissent and listening to whistle-blowers would also help in a business being steered right.

(An excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma’)

Read Full Post »

“Life is like a Prepaid Sim Card with Limited Validity!”

Many years back, Ratan Tata, chairman emeritus of the Tata
group from India, while addressing management students
passing out of one of the institutes in India, is reported to have
advised them thus:

Don’t just have career or academic goals. Set goals to give you a balanced, successful life. Balanced means ensuring your health, relationships, and mental peace are all in good order. There is no point in getting a promotion on the day of your breakup. There is no fun in driving a car if your back hurts. Shopping is not enjoyable if your mind is full of tension. Don’t take life seriously. Life is not meant to be taken seriously, as we are really temporary here. We are like a prepaid card with limited validity.

(An excerpt from my latest book, ‘Bhagavad Gita’s Guide to Corporate Dharma’.)

https://www.amazon.in/dp/9353520436

https://www.amazon.com/BHAGAVAD-GITAS-GUIDE-CORPORATE-DHARMA-ebook/dp/B0GHZJRQMR

Read Full Post »

Older Posts »