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In a highly competitive and inter-connected world, how can organizations keep pace with the ever-evolving business environment? How can business leaders and CEOs achieve results, when faced with disruptive technologies which keep changing the way the business works?

An alternative paradigm for management processes can perhaps help. This paradigm comprises four aspects which underlie all aspects of management, as it is understood, taught and practiced by working as well as by aspiring managers.

The four aspects of Integral Management, drawn from Sri Aurobindo’s writings, are: Perfection, Power, Harmony and Wisdom. Perfection in whatever an organization plans and does. The Power that a company uses to achieve its goals. The Harmony which is required to enable the achievement of goals. Above all, the Wisdom which goes into running a business enterprise in a sustainable fashion.jrd-tata

Smart managers always aim for Perfection. It is said that Mr. R. M. Lala, an editor, writer and publisher of repute, once commented to Mr. J. R. D. Tata that the latter believed in excellence. The great man is said to have retorted thus: “Not excellence. Perfection. You aim for Perfection, you will attain excellence. If you aim for excellence, you will go lower.”

Sri Aurobindo Center for Advanced Research (SACAR), a NGO devoted to disseminating the thoughts and vision of the well-renowned seer of India, recently held a day-long seminar on various aspects of managerial perfection. The seminar was held at Pondicherry in India.

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Some of the key issues deliberated upon at the seminar

Making ‘Make in India’ a success needs a change in the attitudes of those who practice the art of management. The attitude of compromise needs to be shunned in all spheres of life. A strong sense of self-belief is a pre-requisite.IMG_4242 Resized

Imperfection leads to higher stress. When faced with a challenge, ‘Root Cause Analysis’ often leads to a state of perfection being achieved. Attention to detail alone helps. Pushing down complexity is yet another way to realize our goal of perfection.

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Perfection is a dynamic concept. It is a moving goal. Even 99.9% is not good enough. Factors which help a leader in her journey towards perfection are:
o Unquenchable thirst, constant endeavour
o Catering to revised customer expectations
o Vision to reach there
o Perfect planning
o Obedience
o Constant supervision and vigilance
o Perfect balance and enduranceIMG_4254 Resized

Decision making can be made more perfect by supplementing rational thinking with intuition. The higher the level of uncertainty, the greater the role that intuition can play. Intuitive faculties can be developed by means of:
o Listening better
o Reflecting on a decision before implementing
o Examining your beliefs
o Communicating to, and consulting, others
o Learning to recognize and interpret your emotions
o Creating the right learning environment; allow failures
o Using situational assessments and case studies

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Leadership styles can be perfected by following some concurrent processes:
o Leading oneself first – introspection, self-improvement, practicing gratitude, shouldering      responsibility, improving quality of action and self-discipline; self-image plays a crucial role
o Leading others – by example
o Delivering results
o Grooming leadersDSC_0114 Resized

A sound HR philosophy is the essence of Perfection, which is an inner state of living. The principles of Liberty, Equality and Fraternity are useful in crafting innovative HR policies. Employees at all levels deserve an operational freedom which needs to be balanced with a sense of collective responsibility.DSC_0121 Resized

Some real-life examples which were touched upon

The following were some of the real-life examples which came up for discussion at the seminar:
• Evolution of manufacturing excellence across the world, from the first World War onwards
• Products of Apple and the no-nonsense attitude of Steve Jobs
• The SAS turnaround by Jan Carlzon; lessons from ‘Moments of Truth’
• Nestle India’s delayed decision to withdraw Maggi noodles from the shelves
• Recall of more than 2 million cars by Honda due to faulty air bags

The seminar, entitled ‘In Pursuit of Managerial Perfection’, drew an enthusiastic response from business managers, scholars and students alike. It was addressed by Dr. Ananda Reddy, Director of SACAR, Mr. R. Mananathan, Chairman and MD, Manatec group of companies, Prof R. P. Raya, Dean, School of Management, Pondicherry University, Prof. Jaisree Anand, Founder LearnMore India Consultant, Mr. Ganesh Babu, Founder and CEO Winning Minds, Prof. Kisholoy Gupta, Senior HR Professional and yours truly – a heady mix of management educators, lifestyle coaches, business thinkers and influencers.

Dr Shruti Bidwaikar, Assistant Director, SACAR, summed up the proceedings of the day. Dr Arvind Gupta, Assistant Director, Directorate of Distance Education, Pondicherry University, advised the participants to imbibe the day’s learning in an appropriate manner while facing challenges in life.

SACAR proposes to organize a series of follow-up seminars touching upon the three other pillars of Integral Management, viz., Harmony, Power and Wisdom.

(Related Post: https://ashokbhatia.wordpress.com/2015/03/17/an-inner-approach-to-leadership-and-management-note-on-a-seminar)

Here is yet another thought-provoking post on Bollywood from My Views on Bollywood.

findshars's avatarMy Views On Bollywood

By

Sharada Iyer

Recently three powerful filmmakers of Bollywood, viz., Karan Johar, Rohit Shetty and Subhash Ghai got together to announce their latest collaborative venture titled  Ram Lakhan– the remake of Subhash Ghai’s 1989 super-hit film-Ram Lakhan. This has come as a surprise and makes one wonder why would these three well-established bigwigs of the industry with all the money and resources at their disposal choose a ‘remake’ rather than come-up with an original story! And that too of a movie whose stars are still associated strongly with the original film. Even in the recently concluded finale of the popular TV show, Indian Idol Junior, Anil Kapoor made his entry dancing to the title song of this film-‘My name is Lakhan…

A funny point about this remake is that while the original starring Anil Kapoor and Jackie Shroff was made at the time when…

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Gandhi by R K Laxman

Mahatma Gandhi, revered the world over as an apostle of peace and non-violence, led India’s freedom movement. His birth anniversary gets celebrated on the 2nd of October.

Are his teachings relevant to the world of commerce and business? Can CEOs of today learn a thing or two from his aphorisms?

Here are few of his thoughts which business owners, CEOs and managers might find of some interest.

The future depends on what you do today.

Managements who care for their brands re-engineer their business processes and ensure sustainable operations. They respect the environment and the aspirations of the local communities. They ensure compliance with local laws. Ethics and values are strictly adhered to.

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Smart CEOs already know this, thanks in part perhaps to Philip Kotler and others who have proclaimed that ‘Customer is King.’ A small time retailer practices this axiom even without having come across it. Managements of organized retail chains try to drill this message into their front-line staff, hoping to make shopping a pleasurable experience.

Marketing honchos these days are twiddling their thumbs trying to solemnize a holy matrimony between e-commerce outfits and brick-and-mortar stores.

Be the change you want to see in the world.

CEOs spend a lot of their time trying to reform others. But the trick perhaps lies in understanding oneself internally – one’s own motivations, value systems, strengths and weaknesses.

To be a true leader also means to lead by example. A business leader who cries hoarse over corruption but is seen as dishing out lucrative business deals to a family member would never get taken seriously. A company which projects a clean image but does not deliver good value for customer’s money, or sets aside funds for speedier navigating through the politico-bureaucratic maze of a country it operates in, succeeds only in the short run.

Freedom is not worth having if it does not include the freedom to make mistakes.

CEOs in the King Lion mode make good mentors when they take the mistakes of their cubs in their stride, coach them appropriately and do not indulge in demolishing their sense of self-worth.

It is unwise to be too sure of one’s own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err.

Great leaders are often humble. They learn from their failures as well as from their successes. CEOs and marketing heads of FMCG companies who are getting out of their silos and venturing into rural markets are learning this rather quickly.

Be congruent, be authentic, be your true self.

Gravitating towards an external profile which is a reflection of what one happens to be internally is one of the ingredients of success. This harmony leads to better degree of mental peace and equanimity, which in turn brings about better decision-making.

If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning.

A clear sense of purpose and a strong self-belief alone are necessary but not sufficient for go-getter CEOs to realize their aims. A conscious effort to acquire the knowledge and the skills necessary to achieve one’s aim is a pre-requisite of success.

Strength does not come from physical capacity. It comes from an indomitable will.

A strong will power and a sense of conviction help CEOs in achieving their goals. Followers look up to them for strategic inputs and end up assisting them in execution.

Will it with all your heart, and see your vision taking a tangible shape.

A ‘No’ uttered from the deepest conviction is better than a ‘Yes’ merely uttered to please, or worse, to avoid trouble.

Smart CEOs know when and how to say a ‘No’. They also understand the perils of being a ‘Yes’-person. Registering dissent is an art which they often learn the hard way.

Live as if you were to die tomorrow. Learn as if you were to live forever.

Living in the present is an art which successful CEOs practice in a state of blissful ignorance. Ensuring that all customer queries get responded to on the very day these are raised is a matter of habit for them.

Going back to school is an option which many senior managers exercise these days. Organizations which encourage such endeavours keep topping the charts of the most-favourite-employers year after year.

Mahatma Gandhi was not a management consultant. What he said was not in the context of business management. But some of the principles he has left behind for us to munch upon are practical, hard-nosed and shrewd.

Business owners, CEOs and managers of all hues are sure to find that many of his ideas are worth emulating. Mere brooding over these gems of business could transform our attitudes and produce gratifying results. Bringing them in practice could help businesses burnish their brands and build a formidable competitive edge.

(Caricature by late Sh. R K Laxman)

(This post can also be found at http://www.mdaceoworld.com/blog)

Oh my Wodehouse/Plum Pie

PGWodehouseWhat ho! Here is yet another juicy post from Neha Dsouza which the residents of Plumsville may like.

“Wodehouse is the perfect dose for an aching heart. Whether you’re a damsel in distress, a gentleman at leisure, a small bachelor or simply neck deep in hot water, whatever your problem may be, Wodehouse cures it all.

His books are literary doses of laughing gas. It doesn’t matter whether you chose to read his books for pure joy in the morning , during full moon or the mating season or even during summer lightning they are bound to tickle your funny bone.

If you’re down with spring fever or you have frozen assets due to ice in the bedroom, simply take a sizeable doze of Wodehouse.

With masterful comical storytelling and his ability to conjure something fresh with a very basic storyline, he is a literary humour therapist. So all you’ll need to do is lay back and leave it to Psmith or simply ring for Jeeves. And if your aunts aren’t gentlemen or you have an uncle dynamite, or you happen to see that some pigs have wings, simply dive into a Wodehouse book during cocktail time and wash down your anguish.

He will take you on an enthralling journey around Blandings castle. With the inimitable Jeeves by your side and an uncle Fred in springtime to whom you can confide, you will find a way out of heavy weather. So wipe away that frown, don a heart of goof, plop a Wodehouse book by your side and devour into a plate of eggs, beans and crumpets.”

(The original post can be found here: http://zephyrnick.blogspot.in/2015/05/oh-my-wodehouseplum-pie.html)

Berne

The capital city of Berne lies on the banks of the Aare which delicately loops through it. Magnificent fountains and well-sculptured statues abound. The Bundeshaus is the headquarters of the Swiss government. Those who have Relativity on their minds would love to look up the place where Einstein used to live.

Zurich

The point where the Lake of Zurich meets the Limmat River offers a panaromic view of the Alps. As with so many other cities of Switzerland, the city offers an enchanting range of museums. Right from delicious Rosti to sumptuous Indian fare, the foodie has many options of improving upon her intake of nourishment here.

Basel

Basel has some two dozen museums. It prides itself on its spirit of fun and ‘Morgenstraich’. World renowned chemical and pharmaceutical names are present in the city which is located on the bend of the Rhine where Switzerland shares its borders with France and Germany.

Cathedral of St Gall

The Rhine Falls at Schaffhausen lead one to the city of St. Gall, where the cathedral is bound to attract the lay tourist as also an expert architect on the lookout for a marvel in building design.

Santis

St. Gall leads one to the hilly Appenzell region with its towering Santis.

St Moritz

Sports resorts of St. Moritz, Davos and Arosa offer summer and winter fun to all those who care to visit this part of Switzerland. Mother Nature is there in all its benevolence, offering an experience which uplifts the soul and invigorates the body.

Lake of Sils

The Swiss National Park, the Munster Valley and the Maloja Pass happen to be near the Lake of Sils. The Bernina Pass leads one to southern realms.

Bernina Range

Right behind the snow of the Bernina Range lie the towns which stoke our hedonistic tendencies – the romantic Puschlav and the wine-producing Veltlin.

One can keep flying over the Swiss Alps repeatedly but still come back with a feeling of partial fulfillment and dissatisfaction, because there is just so much on offer in the land of chocolates and cheese!

(Photographs used here are from a book gifted to me by a close friend)

(Related Posts:

https://ashokbhatia.wordpress.com/2015/08/09/flying-over-the-swiss-alps

https://ashokbhatia.wordpress.com/2013/10/25/a-brand-called-switzerland)

Why do I Write?

The science and art of expressing oneself in words is captured in this composition very well.

What do you think?

The Truth About George

In Plumsville, the delicately nurtured get proposed to in many delightful ways. Here is an exquisite sample from Plumtopia, based on the lives of George and Susan.

Honoria Plum's avatarPlumtopia

1927 Meet Mr. Mulliner mycopyI asked my eight year old daughter to share her favourite Wodehouse romance and, after much umming and ahhhhing, she chose ‘The Truth About George’. In this short story (from Meet Mr. Mulliner) Mr Mulliner recounts the ordeal of his nephew George Mulliner, who must overcome his stammer in order to declare his love for Susan Blake.

Many Wodehouse couples are brought together through a common interest  — it might be golf, Tennyson’s poems, or a shared love of mystery novels, for ‘there is no surer foundation for a beautiful friendship than a mutual taste in literature’ (‘Strychnine in the Soup’). In the case of avid cruciverbalists George Mulliner and Susan Blake, it is a love of crossword puzzles.

…George was always looking in at the vicarage to ask her if she knew a word of seven letters meaning ‘appertaining to the profession of plumbing’, and Susan was…

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Many amongst us chug along in life somewhat dissatisfied with our life partners. A neighbour’s wife always looks smarter. A friend’s husband sounds more dashing and practical. Our own spouse invariably sounds duller and listless in comparison. We are never quite satisfied with what we have. We often yearn for what we do not have.

What do we expect from a soul-mate? An unqualified acceptance by the party of the other part, perhaps? A companionship which comforts and soothes? A fulfillment of some of our basic needs?

At a deeper level, the illusory search for a perfect soul-mate, The One, begins with a realization that we cannot become more perfect all by ourselves. We need another person’s help to chisel ourselves better. To do so, we search for a person who is perfect in more ways than one.

Some Bollywood movies have dealt with this aspect of our relationships in a poignant manner. Here is a quick recapitulation of some such offerings which come to one’s mind.

Navrang

Movie Navrang(1959, V. Shantaram)

A poet struggling for recognition starts fantasizing about a dancing diva cast in the mould of his own wife. Whereas the wife is busy with mundane affairs of life, the poet is happy to remain in an imaginary world inhabited by the make-believe seductress. The harsh slings and arrows of life eventually make him realize his folly and accept his wife whole-heartedly.

Satyam Shivam Sundaram

Movie Satyam_Shivam_Sundaram(1978, Raj Kapoor)

A young engineer who abhors ugliness falls in love with a vivacious young woman whose face is partially scarred. Besotted by her mellifluous voice and religiosity, he does not notice her facial disfigurement and marries her. Rejected by her husband, the woman keeps meeting him at nights, making him believe that he is spending time with a mistress instead. Eventually, events make him realize his folly. He gives up his shallow perception of beauty and understands the value of inner beauty in life.

Maya Memsaab

Movie Maya_Memsaab(1993, Ketan Mehta)

Based on Gustave Flaubert’s ‘Madame Bovary’, the film captures the quest of a perfect mate by a young, beautiful and intelligent woman. After a failed marriage with a busy doctor, affairs follow. Her search for The One remains elusive. She remains dissatisfied and eventually dies.

Rab Ne Bana Di Jodi

Movie Rab_Ne_Bana_Di_Jodi(2008, Aditya Chopra)

A diffident and introverted male ends up marrying a beautiful and vivacious young woman who claims her inability to love him. She loves the dashing heroes of Bollywood and enters a dancing competition, where she runs into a breezy character who is none other than her husband, duly remodeled by a friend of his. Romance blossoms. Eventually, she realizes the value of true love that her otherwise boring husband possesses for her.

7 Khoon Maaf

pondy movie 7 Khoon Maaf_poster_ver1(2011, Vishal Bhardwaj)

The film narrates the story of an Anglo-Indian woman who murders her seven husbands in an unending quest for love. Eventually, she finds true love and solace in Jesus – at Pondicherry. It is based on a short story by Ruskin Bond: “Susanna’s Seven Husbands”.

All these movies portray an important facet of life. Our quest for The One is all about the search for our own true self. The desire to search for a mate is not about finding the right person. It is about becoming the right person.

A perfect spouse cannot make us complete. He/she can only help us in discovering ourselves and in becoming the right person. The partners only supplement each other’s strengths and weaknesses and tackle the challenges of life together, as a team.

This realization is a humble new beginning and a part of our own process of perfection; our evolution to a higher plane of consciousness.

PS: If you liked this post, you may perhaps also like https://ashokbhatia.wordpress.com/2014/02/13/a-mature-shade-of-love-in-movies.

“First Crush”

Can we ever forget our First Crush?
Here is an interesting post from the Nomadic Adventurer.

Expedition Nomadic Adventurer's avatarExpedition Nomadic Adventures

In response to The Daily Post’s writing prompt: “First Crush.”

Who was your first childhood crush? What would you say to that person if you saw him/her again?

67e641507b09e4b9cab946aa8264e8d2

With a smile on my face, I recall those teenage years of wandering aimlessly with thoughts of a girl on my mind. I was too afraid to ask her out, so my dreams of dates to the movies, and football game parties never took place. I just walked around longing and dreaming.

My mother identified my condition as “Baby Bloomer Blues.” my friends called it a crush, I called it love.

Many years later I was able to tell the now woman of my crush I held for her during high school. We both laughed, and she explained she was never aware I was interested in her, but would have dated me if asked. After twenty-plus years, my heart skipped a beat…

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Wanted: A God of Internet

Can we identify a God who can be beseeched to preside over our Internet-ional GaneshaAffairs?

In Hinduism, for example, we are exposed to a mind-boggling variety of divine manifestations. Down the long corridors of time, since the dawn of history, the Hindu pantheon has evolved with a multitude of deities.

The deities offer an eclectic mix – some are highly specialized whereas others are all-purpose ones. Some are removers of any obstacles that a seeker may face in life. Some grant better learning abilities and wisdom. Some bestow immense wealth and prosperity. Then we have the generalist trinity – one is said to have crafted the creation, one runs it smoothly like a true blue CEO while another destroys and reconstructs. The latter two intervene in human affairs as and when they deem it necessary.Ravi_Varma-Lakshmi

In fact, there is no sphere of life which has not been touched by some Hindu God or the other. However, we are clueless as to who holds the portfolio of Internet Affairs. Someone, who ensures that irrespective of what happens, we always have connectivity. So, we do not suffer from frequent pangs of Noconnphobia (NoConnectivity-Phobia).

A deity for our Internet-ional Affairs

Without Internet, we are left utterly clueless. We are cut off from civilization. It is as if we are deprived of oxygen. A God who ensures that we have uninterrupted and seamless connectivity shall obviously earn our absolute devotion. Grand temples set up to commemorate him would get built, thereby boosting employment prospects and facilitating the use of black money which can surely do with a ‘fair-and-lovely’ treatment at the earliest. The largest temple thus built could even host a Root Server in a basementinternet image 1Garbh Griha’ (the sanctum sanctorum)!

The high priests appointed to take care of the Internet deity on a day-to-day basis would ensure a steady flow of hefty donations to all its temples. Governments world over shall pitch in with liberal grants. Since the only interest of all governments would be to govern better, global harmony would prevail.

A new form of democratic capitalism would come in vogue. Benefits of growth shall be made to trickle down to the poorest of the poor. Reservations and quotas, if any, shall be linked to economic criteria and not to political vote banks determined by caste, creed, sex or religion. Terrorism would get banished. Peace would reign.Sistine-Chapel-God-and-Adam

Of checks and balances

A crack team of tech-savvy consorts of the deity would ensure that the principles of Net Neutrality get honoured; also, that hackers are no longer able to hack. Strict norms of privacy shall be stipulated and followed. With privacy assured, denizens of all countries would breathe easy. This would avoid a repeat of the Ashley Madison episode. Matrimonial harmony shall be a norm rather than an exception. Divorce rates would plummet. Children, whether born out of wedlock or otherwise, would be happier.

One of the Key Result Areas of the concerned deity shall be to manage affairs in such a way that the evolution of Internet never spins out of control. If ever Internet assumes a consciousness of its own, the role of the deity itself shall get subjugated by a higher power. Our civilization shall end up becoming a highly centralized system where all aspects of our lives get controlled. Homo sapiens would then run the risk of becoming truer slaves to technology. Values of fraternity, freedom and liberty shall get obliterated.

Who could possibly play this role?Hanuman_painted_by_Pahari_Painter

Are there gods in the Hindu pantheon who could handle a challenge of this magnitude?

One choice could be that of Lord Hanuman. After all, he is the son of the God of Air (Pavan Putra). He has sterling qualities of head and heart. He is a great executor. Whatever task is entrusted to him, it gets done without a glitch. All we have to do to appease him is to invoke the name of Lord Rama.

The other possibility is that of Lord Shiva; in particular, his form which represents ‘Ether’, one of the five elements of the universe. Aided by his wife, Goddess Parvati, and his two illustrious sons, we shall have the advantage of the whole family pitching in to take care of the Divine Ministry of Internet Affairs.

Yet another contender for this crucial portfolio could be Lord Ganesha. Given His expertise in removing obstacles,Shiva interruptions in connectivity would soon become a thing of the past. As the technology evolves, He would ensure that its progress is free of any disruptions. He is a patron of arts, sciences, intellect and wisdom – realms which are served by Internet. Mice, who fulfill His transportation needs, would refrain from biting any cables which might be carrying bits and bytes for our denizens.

However, all these options present some difficulties.

Lord Hanuman may not like to get involved because of His vow of celibacy. If He does consent, but insists on obnoxious things like Internet porn getting banished, many of His followers may be left in a torment.Ganesha_Basohli_miniature

As to Lord Shiva, He does not tolerate dissent in any form, whereas Internet is all about accommodating opposing viewpoints on any subject under the sun. Were He to ever decide to turn his Third Eye on a Twitteratti dissenter like Kama Deva, even if it is on Skype or Viber, the latter would run the grave risk of turning into ashes. An action of this kind could fuel a global uprising, thereby defeating our basic objective of attaining global peace and harmony through Internet.

With Lord Ganesha, the difficulty lies in the fact that He is to be worshipped before the commencement of a new project. An attempt to invoke His blessings belatedly might simply end up offending Him. One shudders to think of a prospect of that nature.

Are there any other candidates for the top job?Krishna_holding_flute

Let us also consider the candidature of Lord Krishna. His is a multi-faceted personality. Romance, which flourishes on Internet, comes to Him naturally. Those searching for soul-mates would breathe easy. Devising strategy and tactics is an area He excels in. Under His care, growth of Internet would continue unabated.

Those who indulge in hacking would fear swift retribution at His hands, much like the demons which were vanquished due to His timely interventions. Data security would no longer be a cause for concern. Moreover, He has already assured us in Bhagavad Gita that He will come whenever we face a problem. So, we already have an advance performance guarantee.

How about some gender parity?

Hard-core feminists amongst us might wonder as to why none of our delicately nurtured goddesses can get considered for this coveted slot. Those running their e-commerce businesses would vote for Goddess Lakshmi. Those who disseminate knowledge using the world-wide-web shall be rooting for Goddess Saraswati.Saraswati 

Well, our innate sense of chivalry restrains us. The presence of pornographic content holds us back.

The time has come

The mind boggles to think of the consequences of a continued absence of a deity specifically assigned to take care of such net-ty issues. Our denizens shall continue to surf on narrow-band which smart companies would keep projecting as broad-band. Our Smart City plans would come unstuck. Our children shall remain deprived of knowledge and information.

The common man would continue to slip on the ladder of affordable connectivity and only get dumb and dumber. The noble cause of women’s emancipation and empowerment would receive a setback. Politicos and bureaucrats shall continue to twiddle their thumbs trying to figure out how to deliver results. Even the future of several governments could come under a cloud, obviously not of an e-kind.

Now is the time for our religious leaders and intellectuals to come to the aid of the common man. Those who follow different faiths around the world need to come up with brighter ideas as to who could handle this crucial portfolio for us.

Prompt steps need to be taken through the proper channels to identify and declare an appropriate deity to take care of Internet-ional issues.

This brooks no delay whatsoever.

(Note: Inputs from Captain Satish Pande are gratefully acknowledged)