Managements are well known for their propensity to give priority to business targets, and to hell with all the systems, controls, and procedures! So, go in for systems which are simple and can be operated by idiots. The acid test to be applied to check most systems would be KISS (Keep It Simple, Stupid).
Auditors will keep coming up with new Standard Operating Procedures. Before rolling those out, a manager would do well to first go in for a pilot run, debug the process, and only then formalize it. This would eliminate the chances of a smart aleck junior coming up with innovative shortcuts to brow beat the system!
(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)
BEIJE COM FREQUÊNCIA
Os executivos são conhecidos pela sua propensão para dar prioridade aos objetivos…
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