Organizations where the top management believes that any suggestion for improvement in a department emanating from another department amounts to interference and sacrilege tend to become like zoological parks. All subject experts get confined to their ‘cages’ or ‘enclosures’. Forays into another’s territory are frowned upon. This is a sure shot recipe for nipping creativity and innovation at the work place.
The biggest casualty of course is the hapless customer who has had the misfortune of buying a product which turns out to be defective. The incessant running from pillar to post a disgruntled customer is subjected to ends up creating a market ambassador the organization could surely do without.
(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. Here is a video clip which captures the journey of the book so far:
https://ashokbhatia.wordpress.com/2017/10/14/surviving-in-the-corporate-jungle-a-video)
ashokbhatia 
And it becomes a Jurassic park when everyone is only concerned about other departments.
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Indeed! Thank you.
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