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Archive for the ‘Management Lessons’ Category

In today’s volatile corporate jungle, business leaders face relentless pressure to build value-driven organisations.

Across generations and geographies, managers have relied on the timeless principles of the Bhagavad Gita to make sound decisions in the workplace. Whether bogged down by ethical or moral predicaments, the ancient spiritual treatise offers clarity that corporate leaders find incredibly beneficial, helping them to lead with both head and heart.

Bhagavad Gita’s Guide to Corporate Dharma distils the scripture’s profound teachings by drawing vivid parallels between today’s boardroom conflicts and Arjuna’s dilemmas on the battlefield. It reimagines Lord Krishna’s timeless counsel to Arjuna for the digital-age corporate warrior. Its framework offers a rare compass for contemporary management practitioners—burdened with ethical decision-making in the age of AI—to lead with clarity without being enslaved by outcomes.

Replete with captivating examples from India and abroad—whether it is the Tata Group’s value-driven legacy or Kodak’s resistance to change—this book shows corporate denizens how to navigate through chaos and arrive at clarity.

Borrowing from Krishna’s teachings on compassion, the book urges managers to also lead with empathy, citing relatable examples—from Vijaypat Singhania’s feud with his son to the Dassler brothers’ rift that created Adidas and Puma.

Whether you are a CEO, mid-level manager, student or entrepreneur, the upcoming book is a thought-provoking management guide that shows, through Krishna’s teachings, how corporate Dharma can be practised in the modern workplace.

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Now, what could be common between a 5,500-year-old scripture and the art and science of management as we practice it today? After all, while on the battlefield at the beginning of the Great War, Arjuna was facing a dilemma – to fight or not to fight. Surely, the poor fellow could not have then opened his smartphone and ask AI or ChatGPT as to what to do. He could not have expected a blockchain app to come up with a strategy to defeat the 11 divisions of the Kaurava army while using only the 7 divisions of the Pandava army.

Luckily, he had Lord Krishna acting as a friend, philosopher, and guide to assist him in the matter. The Lord patiently removes all his doubts, much like a friendly mathematics teacher would. Towards the end of the 18th chapter, he does not say what Arjuna should do in that situation. Rather, having motivated him to do his duty, He leaves the choice to Arjuna, who decides to fight the war.

Humanity is thus gifted with what I would refer to as the ultimate Manual of Motivation. It provides us with a template of inner transformation. It tells us how to live our lives to be more contented, joyful, and happy.

I confess that Gita is not easy to understand. Most of us believe that it is something a reading of which should be deferred to our post-retirement days, in our sunset years on this planet.

Far from it. The earlier one starts grasping the philosophical thoughts of Gita in life, the better it would be.

When looked at from the jaundiced glasses of either a CEO or a management executive, it offers rich lessons in navigating the corporate jungle. It provides a moral and ethical compass which we can use to handle real-life situations.

It does not provide a band-aid kind of two-minute solutions to the daily challenges we face. Instead, it does a root cause analysis and offers a long-term perspective on life and the googlies it throws at us from time to time.

Could we, ordinary people like us, even aspire to become an Arjuna? He had the capability to fight. He was facing a dilemma. Above all, he had options.

In a business situation, a brand could have been going downhill. Could it be reaching the end of its product life cycle? If so, would you recommend to the management to scrap it altogether and consider newer product options? Consider what Gita says:

तस्मादसक्त: सततं कार्यं कर्म समाचर |
असक्तो ह्याचरन्कर्म परमाप्नोति पूरुष: || 3.19||

Therefore, remaining unattached, go on doing action worthy of performance. Engaging in action, truly unattached, man attains the supreme.

Lord Krishna suggests that we detach ourselves from one of our favourite brands and try to look at it objectively. We could then see the writing on the wall and sense that it may soon be taken over by another product based on advanced technology. He expects us to focus on preparing the plans for designing such a product, test-market it without delay, and then proceed to launch it.

Likewise, there are many situations in our careers where Gita can help.

The soon-to-be-released book Bhagavad Gita’s Guide to Corporate Dharma may help one to grasp the nuances of this unique scripture.  

Once a week, I shall endeavour to keep you posted.         

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(Mr K V Rao, Senior Advisor – BCG, Chairman Tata International Singapore Pte Ltd & TML Holdings Pte Ltd, had posted this thought-provoking article on LinkedIn, wherein he summarises insights shared at a talk with students at IIM Ahmedabad — The E.A.G.L.E. Mindset. His permission to blog it here is gratefully acknowledged!)

Earlier this month, I had the privilege of visiting the Indian Institute of Management, Ahmedabad — India’s undisputed premier management institution and one that consistently ranks among the world’s finest business schools. (Thanks to the IIM Alumni Association of Singapore Suresh V Shankar and @Ravish Kumar of IIMA).

Over the years, I have worked closely with many IIM Ahmedabad alumni — as friends who have gone on to become global leaders, as colleagues in boardrooms across continents, and as young management trainees who began their careers under my leadership and today occupy very senior roles. Visiting the campus and engaging with the current MBA cohort was both inspiring and energising.

During my interaction with the students, I spoke on a theme that defines our times — how to build a successful career in a turbulent world.

I began with a simple analogy: turbulence on an aircraft. When turbulence strikes, we instinctively look to the pilot for calm and reassurance. Now imagine if the aircraft is facing external turbulence — and at the same time, the pilot is experiencing turbulence in his own mind and emotions. That would be a recipe for disaster.

In exactly the same way, the world today is going through unprecedented turbulence — economic, geopolitical, technological, and social. While we may have limited control over what happens outside, we have complete control over what happens within.

In a turbulent world, leadership — and career success — begin from within.

To make the conversation practical and memorable, I introduced a simple framework built around an acronym — E.A.G.L.E. – essentially to help do some self reflection !

E — Empathy: True leadership starts with awareness. Empathy allows us to understand people, not just processes. It helps us see the ‘why’ behind the ‘what’ and make decisions grounded in human connection. We seem to be loosing that personal touch and people connect, as leaders.

A — Agility: Agility is the modern superpower. It is not just about changing, but about how fast we adapt. In today’s world, the biggest risk is standing still, and this skill does not come naturally and adaptation demands a great deal of plasticity.

G — Growth: Learning is the process, but growth is the destination. A growth mindset means being willing to outgrow your old self to become your future self. This is what creates an internal stretch, and development

L — Learning: The moment we stop being students, we stop being leaders. In a world where knowledge has a shelf life, curiosity is the most valuable currency. It is a continuous cycle of learning, unlearning and relearning!

E — Endurance: Resilience helps us bounce back. Endurance helps us stay the course. Success is not built by sprints alone — it is built by marathons. It is most crucial to build that mental and emotional resilience to endure for the long haul to build a career in an uncertain and challenging environment.

When these five traits come together, we don’t just navigate turbulence — we perhaps rise above it. In a turbulent world, leaders don’t merely survive the storm. They can learn to fly through it or over it. This is like creating a strong inner compass to guide through the storms that are known and unknown.

After introducing the E.A.G.L.E. framework and sharing these perspectives, what followed was a truly engaging and energising interaction with the students — a group that represents some of the best and brightest young minds in India. Their questions were thoughtful, their curiosity was sharp, and their ambition was inspiring. The conversation moved effortlessly from careers and leadership to purpose, values, resilience, and navigating uncertainty in a rapidly changing world.

It was a powerful reminder that while the world may be turbulent, the future is in very capable hands.

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A comfort zone is a psychological space where a person feels secure, in control, and free from stress. It encompasses habits, routines, and environments that offer familiarity and predictability. While comfort zones provide stability and a sense of safety, they can also hinder growth and limit opportunities if one becomes overly reliant on them.

Management experts of all hues, sizes and shapes keep exhorting us to get out of our bubbles of comfort. Ultimately, growth begins where the comfort zone ends. By stepping into the unknown, individuals not only expand their skill sets but also develop resilience and adaptability. Recognising when to challenge oneself and when to retreat into familiar territory is key to a balanced and fulfilling life. Embracing discomfort as a catalyst for growth can transform how individuals approach challenges, unlocking new possibilities in the process.

Dilip Mohapatra proposes that we keep getting out of comfort zones all through our lives. Most of the times, we may be blissfully unaware of our doing so in an unconscious manner. This is what he has to say:

You cross your first ever
comfort zone when you are
emerging from the womb
your body covered with amniotic fluid
and your umbilical cord
is severed from your mother’s
placenta
and the midwife
picks you up by your legs
and slaps your back for
you to cry out loudly…

Then you are cleaned up
and wrapped up in white linen
into a bundle
and you snuggle upto
your mother’s warmth
and a new comfort zone appears
that soon gets embedded
to your mother’s embrace
assuring you of your security
as you grow up
and finally fly out of your nest
to savour the world outside.

As you taste the uncharted waters
of the boarding schools and colleges
you experience
a new comfort zone
through bonding with your friends
taking care of one another
and creating the safety nets
under you
and a protective circle around
and your membership
guarantees you
comfort and safety
till you venture out
to your hunting ground
for your survival and success.

On your way you meet your mate
and soon you are entrapped
in a new comfort zone
that is built around you
by your partner
its boundaries delineated by
a fence with love as its posts
and possessiveness
born out of insecurities
as its barbed wire…
and you are happy to stay within
its limits
and dare not to move out
to face the consequences
and anxieties outside.

Then in your twilight years
when all fences dissolve away
one after another
you create your own
self made comfort zone
with bricks of experience
and plaster of
accumulated wisdom
and find your recliner
to slowly rock
to the rhythm of
the waves of memory
lulling yourself to
soothing slumber.

Then as you venture into
your spiritual realm
in search of the infinity
the comfort zone
loses its meaning
and you move into
the divine comfort zone
having no boundaries
no limits
and you levitate into
a state of perpetual bliss
that is both ethereal
and eternal.


About the author

A decorated Navy veteran, he wears many hats. Has dabbled in the corporate world. Author. Poet.

(Illustration courtesy the World Wide Web)


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ashokbhatia's avatarashokbhatia

Whenever you pass by the desk of a colleague in office and see him staring with blank eyes at nothing in particular, you may 'The Thinker' : Rodinbe wrong in assuming that he is either worried about his upcoming annual appraisal or concerned about the academic performance of his kids. For all you know, like Rodin’s ‘The Thinker’, he could simply be withdrawn into himself, in a rather introspective mood, and trying to unravel life’s managerial mysteries which appear unfathomable at normal times.

One of the profound mysteries is that of facilitating innovation. History of major breakthroughs tells us of at least one factor which prompted the coveted ‘Aha!’ moment – a spot of idleness. Not the kind of idleness which is a trademark of laziness, but the dynamic type where the mind, firing at all six cylinders, suddenly decides to take a break, looks at its own self in a detached manner…

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Here is a delightful post which speaks of a breed which has become almost extinct in our offices.

sureshsubrahmanyan's avatarSuresh's Corner

No one needs a word processor if he has an efficient secretary. Robertson Davies.

Let me declare at the very outset I had no idea who Robertson Davies (1913-95) was, when I came across that quote, and like any diligent writer I looked him up. Evidently one of the foremost novelists, playwrights, journalists and poets to come out of Canada; if I had not heard of him, that is down to my ignorance and no reflection on the man’s reputation. His relevance to this piece is his quote on the office secretary which I came across quite by accident, and the subject on which I was spurred to expound. Now the curious thing about that particular pearl of wisdom by Mr. Davies is that in the context of the present day automated, mechanized world in which we live, it could so easily be flipped, with much relevance, the other way…

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ashokbhatia's avatarashokbhatia

Exploring the concept of Consciousness further, one may say that whereas a normal organization cares for Results alone, an organization steeped in Consciousnesswould provide an equal weight to all of its three ‘R’s – Results, Relationshipsand Righteousness – in its strategic and tactical thinking.

Results could be either of the financial kind, the market share kind, or a combination of the two.

Relationships would imply a positive working atmosphere where, besides harmonious relations, dissent is not suppressed; rather, it is encouraged. Following human values is an essential part of this attribute. So is respect and dignity towards people in general.

Righteousness would encompass such features as concern for sustainability, giving back to the society and running operations not only within the ambit of law but beyond it, wherever possible. Being pro-active, when it comes to corporate governance; taking care of the rights of the minority shareholders; ensuring that principles of…

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ashokbhatia's avatarashokbhatia

A culture which is rooted in Consciousness does not throw up hapless leaders who keep burning the proverbial midnight oil in their relentless pursuit of commercial goals only, while shoving concerns such as the environment, the society and human resources under the corporate carpet.   It does not merely mean that our marketing honchos are doing their best in servicing our customers effectively and efficiently; instead, it implies that they do so while ensuring that the product/service as well as its packaging is environment-friendly.

It means that those toiling on the operations side design the processes in such a way that the carbon footprints are at least neutral, if not positive; that our financial wizards keep nudging the organization towards maximizing returns to all its stakeholders; and the human resource executives keep burning the midnight oil to ensure that people and processes respect human values and dignity, while keeping the costs…

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